February was a very busy month at the Cove!

We upgraded our MailCheck software, installed several new anti-virus filters and created a new email service.

Most of you have noticed a decrease in the amount of spam reaching your inbox due to an additional spam filter we installed as part of our MailCheck upgrade. The new MailCheck software also includes an updated, self-learning “bayes engine,” which helps identify spam.

and ensure we identify all viruses. We've also increased the frequency of our virus definition updates from daily to hourly since the appearance rate of new viruses is increasing.

We are now offering a business-grade of email service. This new service offering differs from our normal email service in the way spam is managed. Please see the Business Email Service article for more details.

Protecting your Windows computer from viruses, worms and other nasties has become much easier!

There is a Microsoft web site you can visit

to give your computer a check up and increase its security, performance and compatibility.

Just go to windowsupdate.microsoft.com

and follow the three easy steps. The site scans your computer and provides you with only the updates needed for your computer. This service works for Windows 98 and later operating systems.

Cove now offers two levels of email service: personal- and business-grade.

The personal email service is our “normal” email service.

Our new business email service differs in the way spam is managed and is available to anyone with a domain name or any subscriber willing to change their address to “@covemail.com.”

Both tag spam and receive the same anti-virus protection. However the business service delivers all messages while the personal service prevents most spam from reaching your inbox.

The business service avoids random spam by providing inboxes on a separate POP server.

It was a busy month at the help desk!

Many subscribers still needed to get their access number changed to our new numbers.

If you ever need help, please select tech support (Option 2) if you call our main office. This

will enable you to get our dialup access numbers, email settings or our toll-free help desk number.

Please remember, our help desk team is available to you 24 hours a day and the direct, toll free number is
877-221-2116.

This was another very busy month for us!

In addition to the MailCheck updates, etc., we also created an inexpensive and innovative way to provide online stores for small business owners. We will have a demo online soon,

which can be viewed through the Web Development page in our Sales & Services section.

Bill will be in California for 10 days in March and Don Tobin will be at the helm during his absence.

Are you pleased with our service? Do you know someone who is unhappy with their current Internet or On-line service?

Why not do them and yourself a favor?

Just recommend our service. If they subscribe, we'll give you a free month of access!

They will appreciate your advice and you'll save a little money.

Again this month, over a dozen subscribers are getting their access in March for free - just by referring new subscribers.

Everybody wins!