We have been working on the new secure server for several months and are almost ready to put it into production.

Work on this server was postponed while we protected our network from several large spamming attacks in August and September.

This new secure server will replace our old secure server and will support our upgraded WebMail service and all services requiring secure web forms, such as our Sales

In all, twelve applications were upgraded.

Our upgraded WebMail service now prevents premature logoffs on browsers not supporting cookies and we are still working on the ability to delete messages without having to log out of the service.

We plan on swapping out the secure servers either the third or fourth weekend in October.

With any luck, we should be able to swap out our primary T1 to the Internet this month.

This circuit was ordered four months ago, but Verizon had to expand their facilities

in Salem to accommodate us.

Verizon technicians have visited our Salem network center several times over the past few weeks to complete the final planning.

It had to happen sooner or later. Two of the Internet's greatest nuisances, spam and viruses, have now combined to create --spamming viruses!

Many recent spam attacks are the result of spamming viruses. Infected computers send thousands of spam messages each day without the owner being aware.

Fortunately our VirusCheck software removes these viruses from your Cove mail.

However, computers running Windows are open to non-

email infections. Your best defense is to install Microsoft patches as soon as they are available. For most people, the simplest solution is to enable auto-updates on your Windows computer.

It was a quiet month at the help desk.

Most calls were for account setup information.

If you ever need help, please select tech support (Option 2) if you call our main office. This

will enable you to get our dialup access numbers, email settings or our toll-free help desk number.

Please remember, our help desk team is available to you 24 hours a day and the direct, toll free number is
877-221-2116.

This was mainly a quiet month on the network.

Our dialup line provider had an outage on September 25 which lasted roughly from 9 am to 11 am.

As mentioned earlier, we are

completing the upgrades to our WebMail service and preparing to install the new secure server.

Our next project is the development of a new Java-based Bulletin Board service and Instant Messaging service.

Are you pleased with our service? Do you know someone who is unhappy with their current Internet or On-line service?

Why not do them and yourself a favor?

Just recommend our service. If they subscribe, we'll give you a free month of access!

They will appreciate your advice and you'll save a little money.

Again this month, over a dozen subscribers are getting their access in October for free - just by referring new subscribers.

Everybody wins!