Volume 5 Issue 6

January, 2000

New Web-Based Training Service

We just contracted to provide a new web-based training service on the North Shore!
Web-based training is a great alternative for those who want to take courses and don't want the inconveniences involved with attending traditional, classroom-based training. Web-based training is self-paced and is taken at your home or office...no extra travel, no babysitter, no time constraints, etc.
We will be offering over 200 courses. These courses are grouped into two categories; end-user and technical.
End-user course topics include basic computer, basic Internet, FrontPage, business, Office 97 and 2000, PhotoShop, Quickbooks, Windows 95, 98 and NT, and SAT preparation.
Technical course topics include A+ Certification, C and CGI/Perl programming, networking, Cisco CCNA, Oracle, Powerbuilder, SQL Server, Sybase, and MCSE Certification.
Our staff have sampled several of these courses and were quite impressed. The courses are up-to-date, engagingly interactive and test your retention and skills periodically throughout each session.
You may register for only one category or both categories. All courses in a registered category will be available for a full year from sign-up.
The server for this training service will be up in February. We will provide more information in the next newsletter.

Gate-Wave.net is now accessible!

While the search engine is functional, it still needs a bit of fine-tuning. You may find it to be sluggish at first, but the speed will be greatly improved on within the next few weeks.
As advertised, we will be exhibiting links to client websites. Clients with websites not fitting into a specific category on the static webpages will still be accessible through search results.
We invite any and all comments on this new site...it is still very much a work in progress and we want every opportunity to improve on the original!

Help Desk Notes

It has been a very quiet month again for the help desk.
The majority of calls still come from subscribers who have either lost their dialup settings or have had their dialup settings somehow modified.
Please remember, you cannot login using your real name! Some people have tried to login for days, even weeks, with their real name.
Don't wait! Please call us immediately, so we can promptly correct your settings.

New Digital Lines?

Has anyone seen, or heard from Bell Atlantic?
As far as we know, they are still the local telephone company in our area...we just can't seem to find anyone "there" who knows anything about the order we placed almost four months ago!
The order was to replace our old analog lines in Salem with new digital lines.
Hopefully, they are just on an extended vacation and will return sometime soon…:)

Subscriber Referral Program

Are you pleased with our service? Do you know someone who is unhappy with their current Internet/On-line service?
Why not do them and yourself a favor?
Just recommend our service. If they subscribe, we'll give you a free month of access!
They will appreciate your advice and you'll save a little money.
Again this month, over a dozen subscribers are getting their access in January for free - by referring new subscribers.

Everybody wins!

Internet Training

We suggest you wait for our new web-based training service!
These courses include:

Computer Basics: Using Your PC
Internet: A Beginner's Guide
Internet Tools: Internet Explorer
Internet Tools: Netscape Communicator
Internet Training

What's New at the Cove is a monthly publication of Cove Communications.

Publisher/Editor, Bill Ostaski

27 Congress Street
Salem, MA 01970
(978) 741-5300
(978) 282-3399
office@cove.com

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